Effective Date: Wednesday, 16 July 2025

At Dr. Arman Barfeie’s practice, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with:

• The General Data Protection Regulation (GDPR)

• The Care Quality Commission (CQC)

• The General Dental Council (GDC)

• The British Dental Association (BDA)

• The Caldicott Principles

1. Information We Collect

We may collect and process the following categories of personal data:

• Identification Data: Full name, date of birth, gender, contact details

• Health Data: Medical and dental history, radiographs, treatment notes, prescriptions

• Financial Information: Billing records, insurance details, payment methods

• Communication Records: Emails, calls, messages related to appointments or enquiries

2. Legal Basis for Processing

We rely on the following legal bases under GDPR to process your personal data:

• Consent – Where explicit permission is required

• Contractual Necessity – To provide dental treatment and services

• Legal Obligation – To comply with healthcare regulations and law

• Legitimate Interests – For clinical audits, practice management, and service improvements

3. Use of Your Information

Your personal data will be used for:

• Delivering appropriate dental treatment and aftercare

• Scheduling and managing appointments

• Processing payments and invoices

• Regulatory reporting and record keeping

• Improving the quality of our services

4. Data Sharing and Disclosure

We never sell your data. We only share it when:

• Required by law or regulation

• You give explicit consent

• Sharing with trusted service providers (e.g. dental labs, IT systems) under data protection agreements

5. Data Security

We take all reasonable technical and organisational measures to protect your data:

• Encrypted digital record systems

• Secure practice management software

• Limited access to authorised staff

• Regular audits and data protection training

6. Data Retention

We retain your records for as long as necessary, as defined by:

• GDC guidelines (minimum 11 years or until the patient turns 25, whichever is longer)

• Legal and clinical obligations

After this, data is securely deleted or anonymised.

7. Your Rights Under GDPR

You have the right to:

• Access – Request a copy of your data

• Rectification – Correct inaccurate information

• Erasure – Request deletion under certain conditions

• Restriction – Limit how we process your data

• Portability – Receive data in a standard format

• Objection – Oppose processing based on legitimate interest

To exercise your rights, contact us via the details provided below.

8. Marketing Communications

We will only contact you with promotional or educational content if you have given consent. You can withdraw consent at any time by contacting us or using the unsubscribe link.

9. Children’s Data

We do not knowingly collect data from children under 16 without parental or guardian consent. Any such data identified will be promptly deleted or anonymised.

10. Caldicott Principles

We follow the Caldicott Guidelines to protect patient-identifiable information:

• Justify the purpose

• Use minimum necessary data

• Access only on a need-to-know basis

• Maintain awareness and accountability

• Comply with the law

• Balance the duty to protect with the duty to share

• Prioritise the patient’s best interests

• Maintain up-to-date practices

11. Changes to This Policy

This Privacy Policy may be updated periodically. Any substantial changes will be communicated through our website or during visits to the practice.

12. Contact Us

For any questions, requests or concerns about your data or this policy, please contact:

Dr. Arman Barfeie
Address : London Dental Arts
1-3 London Road, Forest Hill
SE23 3TW
United Kingdom

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Call : 020 3143 0080
Email : info@drarmanpros.com
Website : drarmanpros.com